Friday, January 3, 2020

Workplace Conflict Is A Specific Type Of Conflict

Workplace conflict is a specific type of conflict that occurs in the workplace. According to Cloke and Goldsmith, â€Å"Most executives, managers, and employees face conflicts on a daily or weekly basis, spending from 20 percent to as much as 80 percent of their working hours trying to resolve or contain them† (Cloke Goldsmith, 2011). It is an inevitable part of our workday life that can be caused by many factors, such as different values, beliefs, opinions, and points of view. It can create a great deal of tension for all those involved. Our workplace are already stressful enough before conflict contributes to its share of stress. Ineffective management’s styles, hierarchical structures, misunderstandings, and unrealistic expectations are just a few factors that help shape the conflicts that may arise at the workplace. We all come across at least one incident in our lives that is challenging and we are baffled on what decision is to be made. This paper will then repor t an incident in my life involving a conflict at my workplace by probing my thoughts and feelings. First, I will describe the conflict situation and issues of contention. Second, I will discuss how the conflict was dealt with. Third, I will explain what could have been done differently to effectively resolve the dispute. Firstly, for the purpose of this paper, I work at Reitman’s in the St. Vital mall and I will be talking about a conflict I was involved. Cloke and Goldsmith states, â€Å"The causes of these disputesShow MoreRelatedConflict Management and Stress Management: How to Handle Them as an Administrator988 Words   |  4 PagesConflict management and stress management: How to handle them as an administrator Although conflict management and stress management are two distinct topics, they are interrelated. A conflict-ridden workforce can be extremely stressful, and high levels of stress can produce conflict. 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